STEP 1: Request Your Renewal
If you’re interested in renewing, first review your lease for the required notice period, which can range from 30 to 120 days depending on your lease. Refer to your lease for the most accurate info.
Renewal availability is not guaranteed—the owner may choose not to offer a renewal and instead place the home back on the market. Once submitted, we’ll review the request, confirm availability with the owner, and follow up if a renewal is approved.
STEP 2: E-Sign Lease Extension
If your renewal request is approved, your Lease Extension will be generated and made available in your Resident Portal.
Please allow 24–48 hours after approval for the document to appear. Once available, review the updated terms carefully and sign within 72 hours.
If the Lease Extension is not signed within this timeframe, the renewal will be voided and the property may be placed back on the market.
STEP 3: Update Renters Insurance
Before the Lease Extension can be finalized, your renters insurance policy must be updated to cover your new lease expiration date.
This step is commonly overlooked, but it is required—the landlord will not sign the Lease Extension until updated coverage is confirmed.
For the fastest option, you may activate or update coverage through the third-party insurance provider available in your Resident Center, which automatically verifies your policy and avoids delays.
STEP 4: Update PetScreening Profile
After your Lease Extension is fully signed, our partners at PetScreening will email you with instructions to review your profile.
All residents must complete this step—even if no pets are in the home—by confirming that no changes are needed or updating any pet or assistance animal information as applicable.
PetScreening’s legal review team will coordinate with the owner to verify accuracy and maintain compliance.